We work with multiple trusted suppliers, and not all items are eligible for returns unless they arrive damaged or defective.
For items that do allow returns, you may return them within 14 days of delivery, provided they are unused, in original packaging, and include all tags or labels.
Return Shipping: Return shipping costs are the responsibility of the customer unless the item arrived damaged or defective.
Damaged or Defective Products: If your item arrives damaged or defective, contact us within 5 days of delivery with photos of the issue. We will arrange a replacement or refund as per the supplier's policy.
To begin a return request, please contact us with your order number and reason for return. We’ll guide you through the process!
For items that are eligible for return, you have 14 days from the delivery date to request a return.
No, all returns must be in new, unused condition with tags and the original packaging.
Refunds will be issued back to your original form of payment once the return is approved and the product is inspected.
Please contact us within 5 days of delivery with a photo of the damage. We'll arrange a replacement or issue a refund based on the supplier’s policy.
No, some suppliers only accept returns for damaged or defective items. If you have questions about a specific product’s return policy, please contact us before ordering.